Ballboard Pickleball Privacy Policy
Effective 30 September 2026.
This policy covers the Ballboard Pickleball app for iPhone and Apple Watch (the “App”) and this website, which are run by Hammerton Enterprises Pty Ltd (ABN 56 666 563 257), trading as Ballboard (“we”, “us”). We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
In short: the App keeps your matches on your devices. We don’t collect, sell or share your personal information, and there are no ads, analytics or tracking.
What the App collects
Nothing reaches us. You don’t need an account, and the App sends us no data. What you enter—players’ names and colours, matches, scores and settings—is stored on your iPhone and passes directly between it and your Apple Watch.
Your iPhone’s backups, such as iCloud Backup if you have turned it on, may include this data. Apple handles those under its own terms and your settings.
Apple Health
With your permission, the App saves each match as a pickleball workout in Apple Health. With Pro, and again only with your permission, it reads your heart rate, active energy and distance during a match to add them to that workout.
Health data stays in Apple Health on your devices. We never receive it, and it is never used for advertising, sold or shared. You can change the App’s access at any time in the Health app.
Pro and purchases
Pro is bought through the App Store. Apple takes the payment and tells the App only whether your Apple Account owns Pro. We never see your name, your Apple Account or your payment details.
Location and microphone
The App doesn’t collect your location. It plays the score out loud but never records from the microphone.
Third parties
We don’t sell, rent or share personal information with anyone. The App relies on Apple’s services—the App Store, Apple Health and the link between your iPhone and Apple Watch—which Apple provides under its own privacy policy: www.apple.com/legal/privacy
The App may ask you once to rate it. Apple shows that request and handles any rating or review you give.
This website
This website sets no cookies and uses no analytics or advertising. Its host, Vercel, processes technical data such as your IP address to deliver the pages, and keeps it briefly in server logs for security. Vercel may store that data outside Australia.
If you contact us
If you email us, we use your email address and what you send only to reply and help you, and we delete it when it’s no longer needed. Our email provider may store it outside Australia.
Keeping and deleting your data
Your data stays on your devices until you delete it. Swipe a match on the home screen to delete it, and delete players in Settings. Deleting the App deletes everything it stored. Workouts saved to Apple Health stay there until you delete them in the Health app.
Children
The App is suitable for all ages. Because it collects no personal information, it collects none from children.
Security
Because we hold none of your personal information, there is little for anyone to breach. Your data is protected by your devices’ own security, so keep them locked with a passcode and up to date. If personal information we hold about you is ever involved in a data breach likely to cause you serious harm, we will notify you and the Office of the Australian Information Commissioner as the law requires.
Access, correction and complaints
You can ask what personal information we hold about you, or ask us to correct it, by emailing support@ballboard.app. We will reply within 30 days.
If you’re not satisfied with how we handle a privacy concern, you can complain to the Office of the Australian Information Commissioner: www.oaic.gov.au
Changes to this policy
We may update this policy from time to time, and will post the new version here with its effective date. If the App ever starts collecting personal information, we will update this policy before it does.
Contact us
Questions about privacy? Email support@ballboard.app.